100% Satisfaction Guarantee

Our 5 star promise

Delivering quality plants since 1973

Contact Us


In line with the latest government advice, over the next two days we are mobilising home working for our call centre operators.

Call waiting times for the next 48 hours will be 5-10 minutes or more.

Please help us to help you at this difficult time. If you wish to place an order, please do so online.

For anything else please either hold or preferably email us instead at care@vmplants.com

By Post

Van Meuwen Customer Services
Admail ADM3952
PE11 1ZZ
By Phone

Tel: 0333 400 0022
Mon-Fri 9am - 8pm
Sat-Sun 9am - 6pm
Hours during quiet periods and bank holidays may vary.
Please note some calls may be recorded for training purposes.

By Email

Our email address is: care@vmplants.com

Please note we aim to respond to all email enquiries within 24 hours. To make it easier for us to find your order, please include your order number and/or customer number if you have one.

Click here to email our customer services department

Track your order online

If you have an account with us you can now track your order online. Just enter your details to see when your order will be with you.

Track your order now

How to grow and care for your plants

Gardening shouldn't be difficult but sometimes you need a little more advice to get the very best from your plants. Our in-depth growing guides provide detailed growing information to help you get the very best from your flower, fruit and vegetable plants. Click here to read more.
Our comprehensive plant instructions contain all the information you need to make the most of your plants, from what to do on receipt of your plants, through to growing on and aftercare. Click here to read more.